Each organization has 3 types of members: Organization Admin Division Admin Division User Below you will see the roles and obligations that each member has. Organization Admin The Organization Admin has 3 tasks: Create division(s) (region(s)/sector(s)), assign the given devices from the reseller to each division and create division admin(s). 1. Creating Division(s): 1.1 […]
Category: Reseller Guide
Organization Hierarchy – Reseller
As a Reseller, you will have full access to all of the details of your clients’ organization. Each organization has three types of users: Organization Admin – Is the general admin of all divisions Division (region/sector) Admin – Administrator of the division Division (region/sector) User – User of the division Division (region/sector) – Shows the […]
Profile – Reseller
In case you want to edit or change information like Company Name, Domain, Owner First Name, Owner Last Name or Password then you can do all of this by clicking on the blue Profile button on the top right corner and selecting an account.
Inventory – Reseller
On the Inventory tab, you will be able to assign the given devices to your customers and all of the devices that you have assigned to your customers. By choosing Assign Devices, you’ll be directed to assign the given devices to your customers: On the left-hand side of the screen, you will see the available […]
Account – Reseller
To start with the web application, click on the “Account” button in the Basic Navigation Bar. A drop-down of choices appears with the options “New account” and “List Accounts”. By choosing New Account, you’ll be directed to create a new customer account where you will enter details such as: Name of the customer account Contact […]
Dashboard – Reseller
Upon logging in, the first screen that you will be presented to is our dashboard. The central screen of the application consists of all the necessary information and actions in order to immediately manage your clients. Customer – which shows you the customer email Registration Date – which shows the date the customer was registered […]
Registration/Login – Reseller
Once you’ve completed the reseller’s procedure and documentation, our staff will email you your login credentials to the email that was provided from you, where you will also find a confirmation link to confirm your account. After the confirmation is completed, you may proceed to log in to your account by clicking on the “Go […]